EM Marketing LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our vacation club services associated with our flagship hotel located at:
EM Marketing LLC
1111 Tulane Ave.
New Orleans, LA 70112
By accessing or using our services—including our website, membership program, reservations, events, promotions, or communications—you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, date of birth
- Mailing and billing addresses
- Payment information
- Reservation or booking details
- Government-issued ID (for age verification, if required)
Device & Usage Data:
- IP address
- Browser type
- Operating system
- Pages visited and interaction data
- Location data (if enabled)
Membership & Preferences:
- Vacation club enrollment details
- Interests, preferences, and responses to surveys
- Communication preferences
2. How We Use Your Information
We use your information to:
- Process reservations and membership applications
- Provide personalized customer service and communications
- Offer promotions, deals, and updates relevant to your interests
- Improve our services, website, and guest experiences
- Enforce our policies and comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Our partner hotel at The California Building to facilitate your stay and member experience
- Third-party service providers (e.g., payment processors, email providers, CRM platforms) under confidentiality agreements
- Law enforcement or regulators, if required to comply with legal processes
- Successors or assigns, in the event of a business transfer or acquisition
We do not sell your personal information.
4. Data Security
We implement industry-standard safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
5. Your Rights and Choices
You may:
- Opt out of marketing emails by clicking “unsubscribe” at the bottom of any message
- Request access to or correction of your personal data
- Request deletion of your information (subject to legal requirements)
To exercise these rights, contact us at info@seizeyourjourney.com.
6. Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from minors without parental consent.
7. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of our services constitutes acceptance of any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
EM Marketing LLC
1111 Tulane Ave.
New Orleans, LA 70112
Email: info@seizeyourjourney.com
EM Marketing LLC 